Política de reembolso
Return and Refund Policy
Welcome to Vior Shield LLC your go-to source for high-quality baseball guards and more. We appreciate your trust in our products and service. Please take a moment to review our Return and Refund Policy to understand how we handle returns and refunds for your peace of mind.
1. Return Policy
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your baseball guard, you may return it under the following conditions:
Eligibility for Returns:
a. Damaged or Defective Products: In the unfortunate event that you receive a damaged or defective product, you may request a full refund or a exchange within 30 days of delivery.
b. Incorrect Product: If you receive an incorrect product or an item that differs from what you ordered, you may request a exchange within 30 days of delivery.
Return Process:
To initiate a return, please follow these steps:
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Contact Customer Support: Reach out to our dedicated Customer Support team at viorshieldbp@gmail.com within 30 days of receiving your order. Please provide your order number and the reason for the return.
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Return the Product: Our team will provide you with return instructions, and you will be responsible for covering the return shipping costs.
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Inspection and Approval: Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria for the return. If approved, we will proceed with the refund or exchange.
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Refund or Exchange: You will receive the refund through the original payment method within 2-7 business days from the approval date. In the case of an exchange, we will ship the replacement item to you promptly.
Non-Returnable Items:
The following items are non-returnable:
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Products returned without prior authorization from our Customer Support team.
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Products returned after the 30-day return period.
- Products is used.
2. Refund Policy
We stand by the quality of our products, and if you are eligible for a refund, we will process it as follows:
a. Damaged or Defective Products: If you return a damaged or defective product, we will issue a full refund or replacement, including the original shipping costs.
b. Incorrect Product: In the case of receiving an incorrect product, you may request a exchange within 30 days of delivery.
Contact Us
If you have any questions, concerns, or require assistance with your return or refund, please do not hesitate to contact our Customer Support team at [Insert Contact Information]. We are dedicated to ensuring your satisfaction with your Vior Shield LLC purchase.
Please Note
This Return and Refund Policy may be subject to updates and changes, and the latest version will be available on our website. We appreciate your business and look forward to serving you. Thank you for choosing Vior Shield LLC!